Gaining in

EMOTIONAL AGILITY

This training course will enable you to help customers evolve without provoking them, and to facilitate collaboration through respect, empathy and non-judgment.

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Objectives

Intra

Our INTRA sessions enable you to customize the training to your context and challenges, with specific anchoring options.

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Training start date: Training can start 8 days after signature of the agreement or receipt of the OPCO funding agreement.

NEW 2024

Program

Training schedule

Our brains play tricks on us

Why does our brain play tricks on us?
What are the impacts on the relationship (customer or employee)?

Automatic VS adaptive

Discovering automatic mode
Discover the adaptive mode

Perceptual and cognitive biases

Illusions and perceptual biases
The main cognitive biases

Limiting and enabling beliefs

Limiting beliefs in customer or managerial relationships
Facilitating beliefs in customer and managerial relationships

Mental agility

Mental agility and adaptive intelligence
Taking back control of our brain

After training

Questionnaire for validating prior learning

Before each session

Participants complete the corresponding e-learning.

During the session

The trainer leads with quizzes, individual or collaborative exercises, challenges and role-playing.

After each session

Participants are given exercises to apply in their own context.

TRAINING METHODS

Public

Sales people, Business developers, Technical sales people, Consultants, Sales managers.

All our training courses are accessible to people with disabilities. Contact us for specific support tailored to your needs.

Prerequisites

A placement questionnaire is sent out before the start of the course to assess the level of the trainee's skills.

Evaluation

At the end of the course, participants will be given a questionnaire to validate their learning and establish the extent to which they have achieved their training objectives.

The results of this questionnaire will be returned to the customer at the end of the training, during a post-training follow-up meeting (debriefing).

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Emotional Agility Training: Boost Your Performance and Leadership

In an ever-changing professional world, emotional agility has become a key skill for leaders and managers. Understanding and mastering this ability not only enables you to manage your emotions more effectively, but also to significantly improve your performance and that of your team. Our Emotional Agility training is designed to provide you with the tools you need to develop this essential skill, transform your approach to leadership and strengthen your emotional management capabilities.

Emotional agility training for managers

Managers play a crucial role in the development and performance of their teams. Emotional Agility training is specially designed to help managers strengthen their ability to navigate dynamic business environments. With this course, you'll learn how to use your emotional intelligence to better understand and respond to your employees' needs. You'll discover techniques for improving emotional management in stressful situations and fostering a more harmonious working environment.

By developing your emotional agility, you'll be able to maintain emotional balance even during major changes or challenges. This skill is essential for maintaining effective communication, resolving conflict and fostering a culture of positive feedback. The training will provide you with practical strategies for adapting your management style to the emotions and needs of your team, helping to strengthen your leadership and improve group cohesion.

The impact of emotional agility on business performance

Emotional agility has a direct impact on business performance. Individuals who can manage their emotions flexibly and effectively are better able to face professional challenges, make informed decisions and maintain high performance. Indeed, good emotional management minimizes emotional distractions, improves concentration and promotes better problem-solving.

Emotional agility training will help you understand how these skills influence your day-to-day performance. You'll learn how to handle stressful situations proactively, maintain a positive attitude in the face of obstacles, and inspire confidence and motivation in your team. By developing your emotional agility, you contribute not only to your own success, but also to that of your organization.

Concrete examples of emotional agility in leadership

To better understand the importance of emotional agility, let's look at a few concrete leadership examples. An emotionally agile leader knows how to adapt his or her approach to the emotions and reactions of his or her team members. For example, when a team member is facing significant stress, an emotionally agile leader will be able to offer appropriate support, while maintaining the group's effectiveness.

Another example is managing resistance to change. A leader with good emotional intelligence will be able to address the concerns of his colleagues in an empathetic way, adjusting his communication strategies to reduce resistance and promote acceptance of new initiatives. These skills help to transform challenges into opportunities for growth and development, which is essential for effective leadership.

Why emotional agility is essential for stress management

Stress management is a crucial aspect of emotional agility. Modern working environments are often marked by high levels of stress, and the ability to manage this stress in an emotionally agile way can make all the difference. Emotional agility training will teach you to recognize the signs of stress in yourself and your colleagues, and to use appropriate techniques to manage it effectively.

By developing your emotional adaptability, you'll be better prepared to deal with the unexpected and pressure situations without compromising your well-being or performance. The ability to remain calm, re-evaluate priorities and adopt a positive approach to challenges is essential to maintaining a healthy, high-performance balance in a demanding work environment.

Developing emotional agility to better manage emotions

Developing emotional agility helps you manage your emotions more effectively, enabling you to remain centered and balanced even in high-pressure situations. This emotional agility training course will provide you with tools and techniques to recognize your emotions, understand their impact and use them to your advantage.

You'll learn methods to enhance your personal development, improve your emotional intelligence and adopt strategies to manage emotions proactively. This skill is essential not only for maintaining good mental health, but also for improving your professional and personal interactions. By developing your emotional agility, you'll be better equipped to face everyday challenges, strengthen your interpersonal relationships and successfully achieve your professional goals.

Conclusion

Emotional agility training is a valuable investment for anyone seeking to improve professional performance and leadership. By strengthening your ability to manage emotions flexibly and effectively, you can create a more harmonious working environment, inspire and motivate your teams, and face challenges with confidence and resilience. Using practical techniques and tailored strategies, our training will help you develop your emotional agility and transform your approach to leadership and emotional management.

Don't let stress or emotional challenges hinder your success. Sign up today for our Emotional Agility training and discover how this skill can revolutionize your career and improve your quality of professional life.