KESTIO

Developing consulting techniques applied to

B2B SALES

This training will enable you to acquire solid skills and knowledge on the subjects of sales cycle, customer discovery and questioning techniques, persuasive argumentation, objection handling, and closing. 

DISCOVER OUR TRAINING

Objectives

Intra

Our in-house sessions allow you to customize the training to your specific context and challenges, with specific anchoring options.

 

Contact us for a proposal tailored to your needs.

Content

Training access time: The training can start 8 days after the agreement is signed or the OPCO support agreement is received. 

Customer reviews*

 4.1/5 (2458 reviews)

Success rate*

100% 

* These indicators are updated each year using consolidated data from previous years.

Source of indicators: List of trained learners/knowledge validation quiz/training evaluation

Last updated figures: 15/05/2024

Program

1

Training schedule

The evolution of the sales cycle and the phases of the sale

  • Identify good (and bad) sales practices.
  • Choosing which sales profile to adopt for each client
  • Optimize your sales cycle

 

Practical activities:

  • Complete the self-assessment of your sales practice
  • Calculate pipeline increase

Prepare and structure the sales meeting

  • Prepare the sales meeting
  • Framing the interview using the OPA (Objectives, People, Agenda) method
  • Start the meeting with the Elevator Pitch.

 

Practical activities:

  • Complete your checklist of preparation steps for a sales meeting​

Qualify your client and identify potential projects

  • Dialogue Maps Level 1
  • Questioning topics
  • Structure your sales pitch

 

Practical activities:

  • Complete the 'Dialogue Tools' template with concrete examples
  • Create a register of questions by theme adapted to its context

Generate customer interest and enhance your offer's value

  • Dialogue Maps Level 2
  • SPIN Questioning Structure
  • Value selling

 

Practical activities:

  • Complete the value assessment grid for your products

Engage the customer and close the sale

  • Handle customer resistance with the CRAC method
  • Closing the Sale
  • The Absolutely Perfect Interview
2

After the training

  • Knowledge validation questionnaire


Before each session

Participants complete the corresponding e-learning module.


During the session

The trainer facilitates with quizzes, individual or collaborative exercises, challenges, and role-playing.


After each session

Participants complete practical exercises relevant to their own context.

TRAINING MODALITIES

Public

Sales representatives, business developers, technical sales representatives, consultants, sales managers.

 

All our training courses are accessible to people with disabilities. Contact us for specific support tailored to your needs. 

Prerequisites

A positioning questionnaire is sent before the start of the training to assess the level before entering the training.

Evaluation

At the end of the training, participants will receive a questionnaire to validate their learning and establish the extent to which the training objectives have been achieved.

 

The results of this questionnaire will be provided to the client at the end of the training, during a post-training follow-up meeting (debriefing).

MANY TRAINING COURSES AVAILABLE

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Training to develop your empathy, agility, and adaptability to improve customer relations.

Would you like to discuss your training needs?

Optimize Your Sales with a Consultative Selling Approach

Consultative selling is more than just a simple business transaction; it's a strategic approach focused on understanding the unique needs of each client and proposing customized solutions. But how do you sell in consultative selling mode? What are the keys to success in this area? In this article, we will explore the definition of consultative selling, its importance in client representation, techniques for implementing it effectively, and concrete examples to illustrate its application in the real world.

What is Consultative Selling?

Consultative selling goes beyond simply selling products or services; it involves a consultative approach where the seller acts as an advisor to help the client solve their problems or achieve their goals. Unlike traditional product-focused sales, consultative selling focuses on meeting the client's needs by offering tailored solutions.

Importance of Consultative Selling in Client Representation

Consultative selling plays a crucial role in client representation because it builds strong and lasting relationships. By adopting a consultative approach, the seller shows clients that they genuinely care about their needs and are willing to work with them to find the best possible solutions. This helps build client trust and loyalty in the long term.

Techniques for Success in Consultative Selling

To succeed in consultative selling, it's essential to adopt the right techniques. Here are some effective strategies to implement:
– Active listening: Take the time to listen carefully to your client's needs and concerns before offering solutions.
– Ask the right questions: Pose open-ended questions to encourage the client to share valuable information about their needs and objectives.
– Personalization: Offer customized solutions that specifically address each client's unique needs.
– Follow-up: Make sure to follow up regularly with the client to ensure their satisfaction and strengthen the relationship.

Conclusion

In conclusion, consultative selling is a powerful approach that builds strong customer relationships and achieves positive business outcomes. By taking a consultative approach, actively listening to customer needs, and offering customized solutions, salespeople can maximize their impact and build long-term customer loyalty. Whether in the technology, service, or retail sectors, consultative selling remains a winning strategy for any business looking to stand out in a competitive market.