Mastering the techniques of
SALES NEGOTIATION
This training will enable you to acquire solid skills and knowledge to prepare for negotiation, master commercial negotiation techniques, manage the balance of power, and create value.
DISCOVER OUR TRAINING
Objectives
- Know how to characterize a negotiation situation and understand the conditions for engaging in it.
- Know how to prepare for a negotiation
- Adopt negotiation techniques to increase the chances of a win-win outcome
Intra
Our in-house sessions allow you to customize the training to your specific context and challenges, with specific anchoring options.
Contact us for a proposal tailored to your needs.
Content
- 5 video sessions of 2 hours or 2 days in person
- 3 hours via e-learning modules before each session
Training access time: The training can start 8 days after the agreement is signed or the OPCO support agreement is received.
Customer reviews*
4.2/5 (2215 reviews)
Success rate*
99%
* These indicators are updated each year using consolidated data from previous years.
Source of indicators: List of trained learners/knowledge validation quiz/training evaluation
Last updated figures: 15/05/2024
Program
Training schedule
The rules of the negotiation game
- The GO / NO GO Negotiation
- The framework of the negotiation
- The rules of the game
Practical activities:
- Complete the negotiation framework for an ongoing sale
- Perform a self-assessment on the rules of the Negotiation game.
Negotiation preparation
- The power dynamic assessment tool
- The Preparation Triptych
- The ZAPO assessment matrix by item
Practical activities:
- Debriefing of an intervention by a former negotiator of the RAID (French Rapid Intervention Force)
- Complete the BATNA evaluation grid
Verbal and non-verbal management and cognitive biases
- Self-assessment of your cognitive bias practices
- Self-assessment of active listening
- Self-assessment of your assertiveness
The levers of value creation
- The value proposition canvas for their offer
- Self-assessment of how you handle buyer tactics
- The list of concessions/counterparts
Practical activities:
- List the potential benefits you can obtain during your negotiations.
- Complete the self-assessment of how you handle buyer tricks
Managing personalities
- The DISC profile analysis matrix
- The adaptation sheet to the DISC profiles of the interlocutors
- The final quiz!
Practical activities:
- Define the 'Do's' and 'Don'ts' in communication with each DISC style
After the training
- Knowledge validation questionnaire
Before each session
Participants complete the corresponding e-learning module.
During the session
The trainer facilitates with quizzes, individual or collaborative exercises, challenges, and role-playing.
After each session
Participants complete practical exercises relevant to their own context.
TRAINING MODALITIES
Public
Sales representatives, business developers, technical sales representatives, consultants, sales managers.
All our training courses are accessible to people with disabilities. Contact us for specific support tailored to your needs.
Prerequisites
A positioning questionnaire is sent before the start of the training to assess the level before entering the training.
Evaluation
At the end of the training, participants will receive a questionnaire to validate their learning and establish the extent to which the training objectives have been achieved.
The results of this questionnaire will be provided to the client at the end of the training, during a post-training follow-up meeting (debriefing).
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