Kestio

Master the art of consultative selling and

SALES APPOINTMENT

Structure your sales meetings to better identify your customers' issues and increase your conversion rate!

DISCOVER OUR TRAINING

Objectives

Intra

Our INTRA sessions enable you to customize the training to your context and challenges, with specific anchoring options.

 

Contact us for a proposal tailored to your needs.

Contents

Training start date: Training can start 8 days after signature of the agreement or receipt of the OPCO funding agreement. 

Customer reviews

 4.1/5 (2458 reviews)

Success rate* (%)

100% 

* These indicators are updated each year on the basis of consolidated data from previous years.

Source of indicators: List of trainees/learning validation quiz/training evaluation

Last date for updating figures: 15/05/2024

Program

1

Training schedule

The evolution of the sales cycle and sales phases

  • Identify good (and bad) business practices
  • Choosing the right sales profile for each customer
  • Optimize your sales cycle

 

Practical activities :

  • Complete the self-assessment of your business practice
  • Calculate your pipeline lift

Prospecting and appointment setting

  • The prospecting plan
  • The call script

 

Practical activities :

  • Work on your call script
  • Carrying out a self-debrief on a prospecting session

Prepare and frame the sales meeting

  • Preparing the sales meeting
  • Framing the interview with the OPA
  • Launch the Elevator Pitch interview

Practical activities :

  • Complete the checklist of steps for preparing a sales meeting

Questioning and dialogue tools

  • Dialogue cards Level 1
  • Questioning themes
  • SPIN questioning structure

 

Practical activities :

  • Complete the "Dialogue tools" canvas with concrete examples
  • Create a register of questions by theme specific to your business

Argue and engage the customer to close the sale

  • Structuring your sales pitch
  • Dealing with customer resistance with CRAC
  • Closing the sale
  • Tout Parfait maintenance
2

After training

  • Questionnaire for validating prior learning


Before each session

Participants complete the corresponding e-learning.


During the session

The trainer leads with quizzes, individual or collaborative exercises, challenges and role-playing.


After each session

Participants are given exercises to apply in their own context.

TRAINING METHODS

Public

Sales people, Business developers, Technical sales people, Consultants, Sales managers.

 

All our training courses are accessible to people with disabilities. Contact us for specific support tailored to your needs. 

Prerequisites

A placement questionnaire is sent out before the start of the course to assess the level of the trainee's skills.

Evaluation

At the end of the course, participants will be given a questionnaire to validate their learning and establish the extent to which they have achieved their training objectives.

 

The results of this questionnaire will be given back to the customer at the end of the training, during a post-training follow-up meeting (debriefing).

NUMEROUS TRAINING COURSES AVAILABLE

Discover also

In-depth training on the sales cycle, customer discovery and questioning techniques. 

Training to make progress on the topics of the sales cycle, customer discovery, questioning techniques, managing objections and closing.

Would you like to discuss your training needs?

Optimize your Sales Appointment Strategy

Making sales appointments is an essential part of any effective sales strategy. Whether by e-mail, telephone or in person, successfully securing a business appointment can make all the difference in closing a deal. But how do you formulate a convincing request for a business meeting? What are the best techniques for making a business appointment? In this article, we reveal the most effective strategies and methods for maximizing your chances of success in setting up a business meeting.

Request a business meeting

The first step to obtaining a sales appointment is to formulate a clear and concise request. In your email or phone call, be sure to briefly explain who you are, what you're offering and why the appointment would be beneficial to the recipient. Don't hesitate to personalize your message, showing that you've taken the time to find out more about the company or person you're contacting.

Sales Appointment Techniques

There are several effective techniques for making a sales appointment. The first is to establish a relationship of trust with your contact by asking open-ended questions and listening carefully to his or her needs. Next, propose a solution or service that specifically meets those needs, highlighting the benefits for your contact. Finally, set a date and time for the appointment, making sure it's convenient for your contact.

The Best Tools for Organizing Appointments

To organize your appointments efficiently, there are several tools available. Customer Relationship Management (CRM) software is particularly useful for keeping track of your contacts and scheduling appointments. You can also use online scheduling tools that allow your prospects to choose a time slot themselves, simplifying the process for both parties.

Follow up after an Unsuccessful Appointment Booking

Sometimes, a request for a sales meeting doesn't produce an immediate result. In this case, it's important not to give up and to follow up in a professional manner. You can send a follow-up email to reiterate the subject of your request and propose a new date or time slot. The key is to remain persistent, while respecting your contact's limits and preferences.

Successful Sales Appointment Setting

Here are a few additional tips for successful sales appointments:
- Be succinct and clear in your message.
- Tailor your approach to the person you're talking to.
- Emphasize the benefits for your contact.
- Follow up your prospects on a regular, professional basis.