Become a manager coach:
POSTURE AND PRACTICES
This training course will enable you to acquire the "coach" posture, adopt a "coach" style of management, make objectives a steering and management tool, know how to delegate and conduct motivating and effective interviews.
DISCOVER OUR TRAINING
Objectives
- Understand how to lead your team, create and maintain motivation
- Know how to get more efficiency from your staff and identify areas for personal improvement.
- Understand how to manage difficult situations and intervene effectively
Intra
Our INTRA sessions enable you to customize the training to your context and challenges, with specific anchoring options.
Contact us for a proposal tailored to your needs.
Contents
- 5 x 2-hour video sessions or 2 days face-to-face
- 3 hours of e-learning capsules before each session
Training start date: Training can start 8 days after signature of the agreement or receipt of the OPCO funding agreement.
Customer reviews
4.2/5 (1128 reviews)
Success rate* (%)
97%
* These indicators are updated each year on the basis of consolidated data from previous years.
Source of indicators: List of trainees/learning validation quiz/training evaluation
Last date for updating figures: 15/05/2024
Program
Training schedule
The components of the coaching posture
- The manager/time grid
Practical activities :
- Complete the self-assessment of your managerial practices
- Formalize your action plan to strengthen your coaching activities
Framing support
- Self-assessment sheet on the 11 key coaching skills
- The Field Coaching Commandments Grid
Practical activities :
- Provide examples of the 5 commandments of field support
The stages of support
- The coaching preparation canvas
- The coaching framework
- The hot support output canvas
Practical activities :
- Formalizing the self-assessment of field support
- Present a framing situation with one of your collaborators
Debriefing techniques and feedback grids
- The frames of the 5 debriefing steps - 5P
- The sales skills grid
- The analysis and action grid - Dilts Pyramid
Practical activities :
- Based on a real-life situation, analyze the debriefing to identify your progress plan
- Drawing up your sales skills grid
Reframing situations and managing tricky cases
- Reframing framework
- Reframing observation grid
- The grid for managing delicate situations
Practical activities :
- Define the stages of effective reframing
After training
- Questionnaire for validating prior learning
Before each session
Participants complete the corresponding e-learning.
During the session
The trainer leads with quizzes, individual or collaborative exercises, challenges and role-playing.
After each session
Participants are given exercises to apply in their own context.
TRAINING METHODS
Public
Managers of sales and customer relations teams, Business Unit Managers/Directors, Regional Managers and SME Executives.
All our training courses are accessible to people with disabilities. Contact us for specific support tailored to your needs.
Prerequisites
A placement questionnaire is sent out before the start of the course to assess the level of the trainee's skills.
Evaluation
At the end of the course, participants will be given a questionnaire to validate their learning and establish the extent to which they have achieved their training objectives.
The results of this questionnaire will be given back to the customer at the end of the training, during a post-training follow-up meeting (debriefing).
NUMEROUS TRAINING COURSES AVAILABLE
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