KESTIO

Become a coach manager:

POSTURE AND PRACTICES

This training will enable you to acquire the "coach" posture, adopt a "coach"-style management approach, use objectives as a management and steering tool, know how to delegate, and conduct motivating and effective interviews.

DISCOVER OUR TRAINING

Objectives

Intra

Our in-house sessions allow you to customize the training to your specific context and challenges, with specific anchoring options.

 

Contact us for a proposal tailored to your needs.

Content

Training access time: The training can start 8 days after the agreement is signed or the OPCO support agreement is received. 

Customer reviews*

 4.2/5 (1128 reviews)

Success rate*

97% 

* These indicators are updated each year using consolidated data from previous years.

Source of indicators: List of trained learners/knowledge validation quiz/training evaluation

Last updated figures: 15/05/2024

Program

1

Training schedule

The components of the "coach posture"

  • The manager's functions/time matrix

 

Practical activities:

  • Complete the self-assessment of your management practices
  • Formalize your action plan to strengthen your coaching activities​

The framework of the support

  • The self-assessment sheet on the 11 key skills of the coach
  • The matrix of commandments for Field coaching

 

Practical activities:

  • Provide examples of the 5 commandments of field coaching.

The stages of support.

  • The coaching preparation guide
  • The coaching guide
  • The hot off the press support exit guide

 

Practical activities:

  • Formalize the self-assessment of field support
  • Present a framing situation with one of your employees

Debriefing techniques and feedback grids

  • Frameworks for the 5 stages of debriefing – 5P
  • The sales skills matrix
  • The analysis and action matrix – Dilts Pyramid

 

Practical activities: 

  • Starting from a real-life situation, analyze the debriefing to identify your progress plan.
  • Establish your sales skills matrix.

Difficult reframing situations and handling delicate cases

  • The reprimand canvas
  • The observation matrix of a reframing
  • The difficult situations management matrix

 

Practical activities:

  • Define the steps for effective realignment
2

After the training

  • Knowledge validation questionnaire


Before each session

Participants complete the corresponding e-learning module.


During the session

The trainer facilitates with quizzes, individual or collaborative exercises, challenges, and role-playing.


After each session

Participants complete practical exercises relevant to their own context.

TRAINING MODALITIES

Public

Sales and customer relationship team managers, Business Unit Managers/Directors, Regional Directors, and SME Managers.

 

All our training courses are accessible to people with disabilities. Contact us for specific support tailored to your needs. 

Prerequisites

A positioning questionnaire is sent before the start of the training to assess the level before entering the training.

Evaluation

At the end of the training, participants will receive a questionnaire to validate their learning and establish the extent to which the training objectives have been achieved.

 

The results of this questionnaire will be provided to the client at the end of the training, during a post-training follow-up meeting (debriefing).

MANY TRAINING COURSES AVAILABLE

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Training to understand the fundamentals of motivation and generate self-motivation, as well as promote individual and collective empowerment. 

Training to organize your prospecting work by determining relevant segmentation criteria or to automate your activity.

Would you like to discuss your training needs?

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Commercial manager training is essential for those who aspire to excel in the field of sales management. As a commercial manager, you must master a set of specific skills to guide your team to success. But how do you become an effective commercial manager? What skills are needed to successfully lead a sales team? In this article, we will explore these questions and provide you with practical advice to develop your commercial manager skills and improve your team's performance.
 

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To become an effective sales manager, it is essential to develop a diverse set of skills. First of all, you must have in-depth knowledge of the sector in which you operate as well as the products or services you sell. Next, you must be able to motivate and inspire your team to achieve ambitious goals. Finally, you must be able to make strategic decisions and solve problems effectively.
 

Essential Skills for a Good Sales Manager

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Manage a Sales Team Successfully

Successfully managing a sales team requires a combination of leadership, communication, and time management skills. You need to be able to identify the strengths and weaknesses of each member of your team and assign them to tasks that suit them best. You must also be able to set clear, measurable goals and track your team's progress toward achieving them.
 

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In conclusion, sales manager training is a valuable investment for those who want to succeed in the field of sales management. By developing your leadership skills, mastering sales coaching techniques, and improving your team's performance, you can reach new heights of success in your career.